DBS Checks

We have partnered with Burnley, Pendle, and Rossendale CVS to offer enhanced Disclosure & Barring Service (DBS) checks where required for your staff and volunteers, particularly where they might work with vulnerable children or adults. Unfortunately we are unable to offer standard or basic DBS checks.

For more information on this service, contact Mark by email at [email protected] or telephone 01524 555900.

Enhanced DBS Check

Eligibility

If you are unsure whether a staff or volunteer role role is eligible for an enhanced check, you can use the government toolkit and guidance documents (working with children and working with adults) to find out, or get in touch with us for further advice.

Once you have determined that the role is eligible, we can provide you with a DBS form and will support and advise you through the process.

Fee

Volunteer Enhanced DBS: £35 per person
Staff Enhanced DBS: £75 per person
 
The fee includes:
  • The DBS form
  • Fees charged by our processing partner and the DBS service
  • Postage
  • Validation of the form and identification documents at an in-person meeting with a member of CVS staff

Process

If all documents are presented as specified in the DBS guidance, a single meeting to validate the form and documents will be all that is required. If additional meetings are required due to missing or invalid documents, these will be charged at £20 per meeting.
 
Once we have validated your form and documents, we will send an invoice. We will not forward the completed form to our processing partner until payment has been received, so prompt payment within 14 days is appreciated.

Once you have determined that the role is eligible for an enhanced check, we have forms available for postage or collection.

We can provide multiple forms for multiple checks, but supply is limited, so please only request as many as you need.

When completing the form, please answer every relevant question. Pay close attention to the date formats: for example, the subject’s date of birth is requested in the format DD/MM/YYYY, but addresses are requested as MM/YYYY. The smallest mistake can mean having to complete a new form.

Please make sure that your address history goes back at least five years, as this is a common cause of forms being rejected.

Don’t complete the back of the form.

Once you’ve finished, please arrange a meeting at Lancaster District CVS so that we can check the form and verify the identity of the person who has completed it. To arrange this, please contact Mark by email at [email protected] or telephone 01524 555900.

We will need to see:

  • Any document relating to the essential questions on the form (indicated by yellow boxes). If you have a passport or driving licence and have provided details, we’ll need to see the original document. 
  • Other documents that are accepted as proof of identity and address. Depending on which of the three routes below we take, those documents might be different.

It isn’t necessary to provide a document with your National Insurance number on it, but if you have an NI card or a P60, it’ll be helpful to see it. These documents can be used to check and confirm that the information you have submitted on the form is correct.

A full list of accepted documents can be found here.

There are three possible routes which verify the applicant’s identity:

Route 1

The applicant must be able to show:

  • One document from Group 1, (see link above),
  • and two further documents from either Group 1, Group 2a, or Group 2b.
  • At least one of the documents must show the applicant’s current address.

If the applicant isn’t a national of the UK and is applying for voluntary work, they may need to be fingerprinted if they can’t show these documents.

Route 2

Route 2 can only be used if the applicant can’t produce documents which satisfy Route 1.

Route 2 may not be used by applicants who wish to undertake voluntary work and are not UK nationals.

For Route 2 the applicant must be able to show:

  • One document from Group 2a,
  • and two further documents from either Group 2a or Group 2b.
  • At least one of the documents must show the applicant’s current address.

We must then also use an appropriate external ID validation service to check the application.

Route 3

Route 3 can only be used if the applicant can’t produce documents which satisfy Routes 1 or 2.

For Route 3 the applicant must be able to show:

  • A birth certificate issued after the time of birth (UK, Isle of Man and Channel Islands),
  • one document from Group 2a,
  • and three further documents from Group 2a or Group 2b.
  • At least one of the documents must show the applicant’s current address.

If the applicant can’t provide these documents they may need to be fingerprinted.

Once everything is checked and considered to be accurate, we will issue an invoice for the check. On receipt of payment, the form is sent off and the DBS check is carried out.

The certificate is posted directly to the applicant, to the current address stated on the form. Provided that there are no issues with the form, this usually happens within 2 to 4 weeks.

If you do not receive your form in this time, we can check its progress. If the certificate has been posted but you have not received it, you must let us know ASAP so that we can arrange a replacement.

What if the role isn’t eligible for an enhanced check?

If a role isn’t eligible for an enhanced check, that means that a DBS isn’t essential for the role, so you might either reconsider the need for a DBS or get a basic check.

Basic checks are done via the DBS service online.

The cost is £23 payable at the time of application. Organisations may wish to consider reimbursing their volunteers once they have passed the check.